Can I submit Requests via Fax or Email? How do I Cancel a Request? How do I Convert Mail Delivery to HIPAA-Compliant Digital Delivery? How do I Order an Affidavit? How do I Request an Affidavit of No Patient Records? How do I Reset my Password? How do I Resolve a Rejected Request? How do I access the items in my Cart? How do I add a User? How do I check the status of my request and/or message the provider? How do I create a ChartX account? How do I make a New Request? How do I request a refund on a Rejected Request? How do I upload multiple documents at the same time? How do I use Internal Notes on a request? How do I view and download my records once they are available? How long does it take to get my records? Is ChartX HIPPA Compliant? What do the request status types mean? What is the filter and how do I use it? When will I receive email notifications? Where can I find an invoice for the HIPPA Compliance Fee? Why was my request rejected?